Agreement, the claims process only applies to the shipment of goods.
It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or
issue a
refund."
Although there are criteria in the case, such as whether goods
received are as described, this is no longer the case.
In previous cases, I managed to get partial refund for items that are
not as described.
Goods that claim to be High speed Sandisk, and yet so slow. Since it
worked, I only asked for a discount, and yet I still have no use for
such a slow memory card. You can say that it is junk.
Now, even this is not allowed.
I received an item that does not work at all, not even slowly. A USB
sound box that is supposed to provide Dolby 5.1 analogue and optical
output, cannot even input an analogue microphone. Let alone detecting
the optical output.
It is now just junk. If you read the reply from Paypal, it shows
clearly that "the as described" is no longer honoured. As long as you
receive a package, you cannot get any claim whatsover. Even it it is
just a blank box, with no item inside. It has happened many times
already based on Ebay feedback comments.
This time I lose US17 and this could wipe out all the gains that I may
have got by buying mail order.
Nothing beats, a retail shop. At least you can see your items clearly.
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